[vc_gap height=”50″][vc_heading title=”Meet the NAN Quality Control team…” type=”h1″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”20″]
[vc_person social_links=”facebook,linkedin” image=”7277″ name=”Cristy Connoly” role=”Head of Quality Control and Compliance”]Cconolly@Nationwide-Appraisal.com[/vc_person]
[vc_person social_links=”facebook,linkedin” image=”7283″ name=”Kathie Zaumseil” role=”Quality Control Specialist “]Kzaumseil@Nationwide-Appraisal.com[/vc_person]
[vc_person social_links=”facebook,linkedin” image=”7282″ name=”Kate Top” role=”Review Department Team Lead”]Ktop@Nationwide-Appraisal.com[/vc_person]
[vc_person social_links=”facebook,linkedin” image=”7280″ name=” Jennifer Hillaby ” role=”Review Department Supervisor”]Jhillaby@Nationwide-Appraisal.com[/vc_person]
[vc_person social_links=”facebook,linkedin” image=”7275″ name=”Andrea Carlone ” role=”Staff Appraiser”]Acarlone@Nationwide-Appraisal.com[/vc_person]
[vc_person social_links=”facebook,linkedin” image=”7278″ name=”Danielle Lefevre ” role=”Quality Control Specialist”]Dlefevre@Nationwide-Appraisal.com[/vc_person]
[vc_gap height=”50″][vc_heading title=”Want more information on our commitment to quality control? Download our white paper here. ” type=”h2″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”20″] [vc_cta_button call_text="Visit the NAN University for more white papers" align="center" title="click here" target="_self" color="default" size="default" second_target="_self" second_color="default" second_size="default" icon="311|fontawesome" href="https://nationwide-appraisal.com/nan-university/"]
[vc_gap height=”20″][vc_heading title=”Six Steps to a top Quality Appraisal” type=”h1″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”20″]
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[vc_gap height=”30″][vc_heading title=”Work with the best appraisers” type=”h4″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”10″]

Our rigorous selection process allows us to work with the very best. We educate and coach our appraisers, pay them well and treat them like the professionals they are.  Ask any appraiser about their experience with Nationwide Appraisal Network and you will see firsthand how we value our appraiser relationships. Request access to our Compliance Portal for a full review of our Vendor Approval policy

[vc_gap height=”30″][vc_heading title=”Continuous Monitoring” type=”h4″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”10″]

We recognize the importance of establishing criteria and procedures to monitor and evaluate the ongoing performance of our licensed appraisal panels to deliver a professional, timely and quality experience to the borrower and a superior end product to the client.  To achieve this objective we have instituted and continually enforce consistent protocols for supervising the performance of our appraisal panels.  We’ve defined measures for implementing necessary disciplinary actions to ensure the highest level of quality and compliance from our appraisers.

[vc_gap height=”30″][vc_heading title=”Appraiser Selection for the Assignment” type=”h4″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”10″]

When selecting an appraiser for an assignment, it’s crucial they have experience and competency with that type of property in that market. This means knowing your appraisers and selecting based on the right criteria..  We recognize the Dodd-Frank Act, Appraiser Independence Requirements, and other regulatory requirements and ensure each assignment must be completed by a geographically competent appraiser, selected independently of the loan production staff, and paid a customary and reasonable fee.  Request access to our Compliance Portal for a full review of our Appraiser Selection policy

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[vc_gap height=”30″][vc_heading title=”Knowledgeable and Experienced QC Team” type=”h4″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”10″]

Every quality control specialist, review department team lead, supervisor and client relations manager undergoes regular USPAP training and testing to ensure we are reviewing appraisals and answering questions in accordance with the most recent requirements. Our review department is also led by our Director of Quality Assurance and Compliance. Meet our wonderful quality control team above!

[vc_gap height=”20″][vc_heading title=”Perfect Combination of Automated and Manual Processes” type=”h4″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”10″]

Our quality control specialists use the Interactive Automated Appraisal Review tool report which allows us to understand the details behind each score. We can access the root of any issue with one or two clicks, and cross-reference the information on the appraisal with public and published data that either supports or contradicts it. The bottom line is that we can take action to correct or address any issues, even those that are unique to our clients, before ever delivering the appraisal. Download our white paper titled “The NAN Commitment to Quality Control” for details on how we manage the quality of appraisals we deliver to clients and borrowers.

[vc_gap height=”20″][vc_heading title=”Clear and Concise Communication” type=”h4″ style=”default” divider_width=”default” divider_color=”dark” color=”default” align=”center” margin_bottom=”10″]

Once the appraisal has gone through the proper review process, we have a clear process in place that allows the appraiser to review and address material deficiencies or additional information to be considered. We also have a clearly written policy on appraisal disputes from lenders.  This policy can be found in our compliance portal and is designed to operate effectively while maintaining compliance with the Appraiser Independence Requirement. Request access to our Compliance Portal to review NAN policies today!