Job Title:



Assist the customer service team by processing appraisal requests including collecting and processing payments and scheduling appointments with realtors/borrowers and appraisers. Build relationships with existing clients and appraiser panel members through communication and excellent customer service.

Key Functions:

  • Process new appraisal requests via phone and through our order management portal.
  • Collect appraisal payments.
  • Assist with scheduling appointments.
  • Provide world class customer service.


  • Reports to Customer Service Manager

Knowledge, Skills, & Abilities:

  • Efficient time management to produce fast response times
  • Ability to work under pressure in a fast-paced environment.
  • Upbeat, positive attitude.
  • Ability to adapt to change quickly and easily.
  • Work in a team environment.
  • Excellent oral and written communications
  • Excellent interpersonal skills
  • Ambitious, goal-oriented individual, driven by results
  • Ability to be assertive and service oriented, while acting with integrity and credibility
  • Ability to research, analyze data, and effectively prioritize workflow
  • Proven ability to work independently as well as in a team environment and achieve results


  • Previous Real Estate/Title/Appraisal/Mortgage experience a plus
  • Reliable mode of transportation
  • Must be proficient in Microsoft Office Suite
  • Type a minimum of 45 WPM

Experience: Loan Processing (1 year required)
Salary: $15-18/hour
Additional Compensation: Bonuses
Includes Benefits: Health, Dental, Vision and Retirement
Full-time: Mon-Fri


To apply, please send a cover letter and resume to